Lower Sugarloaf Key Holidays from AU$1,789

Great location and great stay! I will definitely be back.

The valet parking is really bad. They left my vehicle in park and ran my battery dead. They didn’t even want to refund my payment for the valet. Once we arrived at the hotel they told us we had a certain room number and once we get to the room the keys didn’t work. They gave us the wrong room number and had to get us into the right room. All this took over an hour and having kids under the age of four, this was kind of disappointing having to wait to get to our rooms and get settled. The amenities were nice but the having a suite for 4 people and getting to the beach and trying to get four chairs they wanted to charge us an for the 2 more chairs since they have a policy for only 2 chairs per room.

The property is new and comfortable

We were disappointed in the severe cuts to the menu at the restaurant. We invited family to join us for dinner expecting to have the same larger number of options as in the past. Otherwise, you can’t beat the location of being right on the beach. Live music and a very good staff.

Great staff, nice size rooms, Great dining options, would definitely recommend this hotel to friends and family.